If I have cash, I find a branch that's open and go in. I learned my lesson then, and no longer use the smart ATMs for anything unless I have to. Lucky for me it was a check and I was able to replace it the same day, but if it'd been cash I'd have been screwed for at least a few days I'm guessing. but there's a very good chance they know the person who CAN, and it's up to them if they want to take the time to help you, or just let the system sort itself out.įWIW, I had this happen with a deposit when they first started showing up, it mangled a $1200 check. And be nice about it, it's not their "fault" and usually the person who answers the phone has little to no authority to just add money to your account or open an ATM. Of course the more call the more likely you'll find someone who can help you. it sucks, it has nothing to do with CU Anytime or your banks policy, these are universal truths of banking. It's possible that a bill you inserted was damaged or somehow misread by the machine or that you entered the wrong amount of your deposit, in which case you'll just have to wait for the audit. If there is, and you can tell them how much you deposited (or at least be very close to how much it's off by) they will typically sort it out on their end. Eventually they will audit the ATM, count the money in the machine, and see if there's a discrepancy. To find an ATM, enter the address or zip code below. It's possible there was an error in their system, and they generally error on the side of lock down rather than spitting out money. FirstLight ATMs can be found at most 7-11/Good Time Stores, Murphy Gas Stations, and Wal-Mart Stores. treat people the way you'd want to be treated when on the phone with support people.Īs for what happens.modern smart ATMs are very smart. eta: don't be a jerk, see my comment below. Call the branch, ask to speak to the branch manager, if they're no help ask for the head of member services and talk to them, if they're no help track down the office of the directors and just generally make yourself a big enough pain in the ass that they send someone to deal with it. They can expedite the process but you have to be the squeeky wheel. ATM locations marked with a (d) accept deposits.This can happen at any ATM that accepts cash deposits. The following is a list of Advantis-owned ATMs which members can use for free anytime. Some ATM machines have limits to $300 per transaction, so you might have to make two withdrawals. You may withdraw up to $500 from your available funds per day from an ATM. Beyond that, each non-Advantis ATM transaction is $1.00 for the remainder of the month. We'll also give you five transactions per month at other ATMs without paying a service fee. Text your location - address, intersection or zip code - to 692667 (MYCOOP) from any mobile phone or download the database of more than 30,000 surcharge-free ATMs directly to your Garmin, Tom Tom or other GPS device here.* You'll never be lost looking for a surcharge-free ATM again.Īdvantis ATMs are always free if you're a member of Advantis. Cu Anytime 2400 RIO GRANDE BLVD NW, Albuquerque, NM Cu Cooperative Systems, Inc. Most ATMs located at 7-11 stores are part of the CO-OP Network.įind a CO-OP Network surcharge-free ATM via textīefore you take your next road trip, be sure that you know exactly where to get your cash for free. Look for ATMs displaying the CO-OP Network logo. Online Checking, Savings, & Loans Neighborhood Credit Union, Texas Limited-Time Certificate of Deposit Introducing a limited-time 6-month CD with an outstanding rate of 4.00 APY Click for Details Apply for a Loan Open an Account Find a Location Better than ever rates View All Rates See Details 3. So whether you are traveling across the country or across town, we're there for you. The CO-OP network gives our members access to over 30,000 surcharge-free ATMs in the United States and Canada. Advantis is a part of the CO-OP Network, which means more savings and less driving around for you.
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